Your technician was very professional and your system was up to date.
Neil, thank you for reviewing your recent visit with Precision Door. We appreciate the opportunity to give you options for your garage doors.
We take pride in providing top quality manufactured garage doors that are professional installed by our install team and back by warranties that are superior in the industry. We wish you well with your garage door project. Please let us know if we can help you in the future. Rudy did a great job fixing the door. He was here right on time, fast, and efficient. I would hire this company again. Duncan Bujold did a 5 star job on our door. It is quieter than ever and with the 4 corners getting longer rollers the likelihood of them coming off again is very low.
Prompt, professional, informative, reasonable Thank You. Thank you for your business. We appreciate you taking the time to review your service experience with Precision Door Service - Twin Cities.
Tylo Steam Door 101
We are trilled you had a great experience. I had Rudy and his assistant out to my home. They explained my options to me and were very knowlidgeable and informative. The installation was prompt and professional. Afterwards they explained the new garage door opener to me and answered all questions I had.
Garage Door Selection Guide
I will definitely recommend you to my family and friends. Jim, thank you for taking the time to review your recent service with Rudy and Precision Door Service. We are happy you had a great experience. We appreciate your business and recommendation.
I would like to share my experience with Precision Door Service. If I could give more than 5 stars I would! My garage door was stuck open Labor Day weekend beginning late Saturday afternoon. I checked in with 2 other garage door companies that stated in their add that they provided emergency service. Both companies I talked to were very put out that I would call on a holiday weekend.
Does one plan to have their garage door break? I went ahead and scheduled an appointment with one of the two companies as I had worked with them in the past side note: will never again now that I have found Precision Door Service. The soonest they could come out was Tuesday after the holiday. My garage would be wide open for 3 days. On Sunday I decided to continue to look for someone that might help me. I saw Precision Door Service's website indicating they were open on Sunday.
I called at 8am - they had a service tech out by 11am - on Sunday! Not only was my door fixed to the point of enabling it to shut but the tech also took the time to change out the worn rollers rollers were needed because they were worn out but not needed to get the door shut. Duncan was the tech that came out on Sunday. Duncan was great to work with, knew what he was doing and was easy to understand. His customer service skills - excellent! I was also impressed by all the electronic communications received from Precision Door - texts and emails to communicate appointment time window, arrival time, copies of the estimates and invoice.
Duncan also called to let me know when he was within 15 minutes of arrival. I really felt and continue to feel like a valued customer not an inconvenience. This is the third emergency call that I have had on my garage door.
Selecting a Garage Door - Garage Door Center
The cables wrap around the "roll bar" and then off the pulleys. Duncan was the first tech to actually figure out why this is happening. It seems to happen about every 2 years since I moved in. The door as I had suspected was originally put in wrong. When I'm ready to have a new door and tracks put in there is no doubt that Precision Door Service will be my first call. Thank you Duncan and everyone at Precision Door Service. You guys rock! Thank you for taking the time to thoroughly review your recent service experience with Duncan and Precision Door Service.
It's never fun when your garage door breaks unexpectedly, especially on a holiday weekend. We take great pride in providing top quality customer service and technical expertise and we are happy you were thrilled.
I will make sure to pass this along to Duncan. We value your business and look forward to helping you with your future garage door and opener needs. Not very happy with garage door as far as you people standing behind your doors only had garage door for two mo. And door failed structurly and your company does not seem to be interested to standing behind the door.
Thank you for your feedback Robert.
We were happy to be able to come to a resolution and get your panels replaced and your garage door up and running today. Garage door broke on the 4th of July. Called Precision and they fixed it that day. I was amazed. Could not be more satisfied.
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We are happy we were able to get your garage door fixed on the 4th of July. I chose your company because of price and timing and I will call on your company again because of the great work that was done by a Very Professional installer. We appreciate how prompt your serviceman was. He was professional, efficient and friendly, even with our dogs! Everything looks great! One thing though, it is a manual garage door and there is no rope or handle to pull it shut when open. Should that have come with the door?